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Thursday
Nov052009

T-Mobile Releases their 3rd Quarter results

This morning T-Mobile released their 3rd quarter results to Yahoo Financial. T-Mobile reported that during the third quarter of 2009 that they lost  about 77,000 customers, compared to net additions 325,000 in the second quarter of 2009 and 670,000 in the third quarter of 2008. T-Mobile reported the number of contracted customers declined by 140,00 in the third quarter of 2009.  T-Mobile claims their losses are due to an increase of contract customers, mainly from FlexPay customers. The report states that contract customers composed 80% of T-Mobile subscriber base, which is down from 81% in the second quarter of 2009, below are some of the highlights of the report:

 

Customers

  • T-Mobile USA served 33.4 million customers at the end of the third quarter of 2009, down slightly from 33.5 million at the end of the second quarter of 2009, but up from 32.1 million at the end of the third quarter of 2008.
    • In the third quarter of 2009, total customers declined by 77,000, compared to net customer additions of 325,000 in the second quarter of 2009 and 670,000 in the third quarter of 2008. The number of contract customers declined by 140,000 in the third quarter of 2009.
    • Compared to the second quarter of 2009, the number of net new customer additions decreased due to higher churn of contract customers, as explained below.
    • The number of net new customer additions decreased compared to the third quarter of 2008 due primarily to fewer gross customer additions and higher churn from FlexPaysm customers.
  • Prepaid net customer additions, including wholesale customers, were 63,000 in the third quarter of 2009, down from 268,000 in the second quarter of 2009 and 377,000 in the third quarter of 2008.
    • Lower wholesale net customer additions were the primary reason for lower sequential prepaid additions. Wholesale customers totaled 1.6 million at September 30, 2009.
  • Contract customers comprised 80% of T-Mobile USA’s total customer base at September 30, 2009, compared to 81% in the second quarter of 2009 and 83% in the third quarter of 2008.

Churn

  • Contract churn was 2.4% in the third quarter of 2009, up from 2.2% in the second quarter of 2009 and consistent with 2.4% in the third quarter of 2008.
    • Contract churn increased in the third quarter of 2009 compared to the second quarter of 2009, due in part to competitive intensity, including handset innovation, and the seasonal impact from the “back-to-school” window.
  • Blended churn, including both contract and prepaid customers, was 3.4% in the third quarter of 2009, up from 3.1% in the second quarter of 2009 and 3.0% in the third quarter of 2008.
    • Sequentially and year-over-year prepaid churn increased in particular due to wholesale and FlexPay no-contract.

Stick Together Highlights

  • On August 13, 2009, T-Mobile USA achieved the highest ranking in a tie for the J.D. Power and Associates 2009 Wireless Customer Care Performance StudySM – Volume 2. Since 2004, T-Mobile USA has received the highest ranking, including two ties, in nine of the last 10 Customer Care Performance Studies conducted by J.D. Power and Associates.
  • In August T-Mobile USA’s products and services started being offered in more than 4,000 RadioShack stores across the U.S. and Puerto Rico, almost doubling our national retail distribution network.
  • On September 17, 2009, T-Mobile USA received the highest ranking among national wireless carriers in the J.D. Power and Associates 2009 Wireless Retail Sales Satisfaction StudySM – Volume 2. The award further reflects T-Mobile’s continued achievements for overall customer experiences, whether in-store, online or on the phone.
  • On October 21, 2009, T-Mobile USA announced the fourth quarter of 2009 availability of the BlackBerry® Bold™ 9700 with Wi-Fi Calling from T-Mobile. It will be the first 3G-powered BlackBerry smartphone available through T-Mobile USA, adding to the holiday lineup of 3G converged devices such as the T-Mobile® myTouchTM and recently announced Samsung Behold® II. Additionally, on November 2, 2009, T-Mobile USA launched the national availability of the MotorolaTM CLIQTM. This is the first AndroidTM-powered device with MOTOBLURTM, a solution developed to manage and integrate communication sources together on the home screen.
  • On October 25, 2009, T-Mobile USA unveiled its new ‘Even More’ and ‘Even More Plus’ rate plans. These plans respond to customers needs for affordable nationwide calling, texting, and data plans; while providing new ways to get new phones and data devices with equipment installment plans.

T-Mobile USA is the U.S. wireless operation of Deutsche Telekom AG (NYSE: DT - News). In order to provide comparability with the results of other US wireless carriers, all financial amounts are in US dollars and are based on accounting principles generally accepted in the United States (“GAAP”). T-Mobile USA results are included in the consolidated results of Deutsche Telekom, but differ from the information contained herein as Deutsche Telekom reports financial results in Euros and in accordance with International Financial Reporting Standards (IFRS).

This press release includes non-GAAP financial measures. The non-GAAP financial measures should be considered in addition to, but not as a substitute for, the information provided in accordance with GAAP. Reconciliations from the non-GAAP financial measures to the most directly comparable GAAP financial measures are provided below following Selected Data and the financial statements.

 

To read the full report go to Yahoo Financial

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